General Terms and Conditions of Contract:
The present document contains the General Conditions of Contract which regulate the purchase of stays made at a distance through the telematic network and therefore the Contract which is concluded with the users of the site for the various structures belonging to the complex of the Apartments of the Virtù Nascoste - Locazione Turistica di Federica Molea.
In any case, the use of the online booking system contained in the said site, implies the acceptance and in any case the application of the present General Conditions.
Virtù Nascoste - Locazione Turistica di Federica Molea, reserves the right to modify the same Conditions without notice.
Acceptance of the General Terms and Conditions of Sale:
By using the online booking service and by sending the purchase order electronically, the Client unconditionally accepts and undertakes to observe these General Conditions, declaring that he has read and accepted all the indications contained therein in accordance with the above mentioned regulations and also taking note that Virtù Nascoste - Locazione Turistica di Federica Molea, will not be bound to different conditions unless previously agreed in writing. The eventual nullity or invalidity, in whole or in part, of one or more articles of these General Conditions does not affect in any way the validity of the other articles contained in the Contract, which are to be considered valid and effective.
Customer commitments:
a. Submission of the Reservation request implies full knowledge of these Conditions and their full acceptance.
b. The Customer undertakes and is obliged, once the purchase procedure via PayPal Account, Credit Card or substantiated Bank Transfer has been completed within 2 days from the date of the Reservation, to print and keep these Terms and Conditions, already viewed and accepted during the Reservation process, in order to fully satisfy the condition set forth in Articles 52 and 53 of Legislative Decree no. 206/2005.
c. In order to purchase the services of the Virtù Nascoste - Locazione Turistica di Federica Molea, you must be at least 18 years old or be of legal age according to the laws of the country of which you are a citizen. Any Reservations duly completed, even if made by minors, interdicts or incapacitated persons, will still be considered valid and effective.
Purchase modalities:
On the website on the Home Page and within each single Page of the Apartments, belonging to the Virtù Nascoste - Locazione Turistica di Federica Molea, are described the different accommodations available from time to time with the relative treatment, the relative rates and the relative Particular Conditions (among which, those relative to the down payments, to the payments, to the Cancellation of the Reservation etc.).
These rates are inclusive of VAT (except in the event of an increase in the relative rate, in which case the Client shall be required to pay the relative difference), but do not include any Taxes due according to local regulations, such as the Italian Tourist Tax, which must be paid directly at the facility.
The Client shall choose among the various accommodations available, the one he/she prefers according to the relevant Tariff and the relevant Special Conditions indicated at the time of Reservation, which are accepted at the time of Reservation and submission of the purchase order.
Prior to the forwarding of such purchase order and therefore prior to confirming the Reservation request, the Client will be given a summary of the Total Cost of the Services requested; the Client is required to check this summary before proceeding to payment (if envisaged by the Tariff chosen).
Depending on the Tariff chosen by the Customer, when placing the purchase order the same Customer will be asked to choose the payment method (including Bank Transfer, Credit Card or PayPal Account).
After submitting said purchase order (or, depending on the Tariff chosen, after making payment of the amount indicated in the Services summary) the Customer shall receive an e-mail message at the address indicated by him/her, containing a summary of his/her order and the Reservation number.
Conclusion of the Contract:
This Contract is concluded with the acceptance of the purchase order/booking by Virtù Nascoste - Locazione Turistica di Federica Molea.
Depending on the different Rate chosen, only on the successful completion of the payment the Reservation will be definitively confirmed by Virtù Nascoste - Locazione Turistica di Federica Molea.
In the absence of such successful completion, the Client may not make any claim.
Exclusion of the right of withdrawal:
Article 47 of Legislative Decree No. 206 of 6 September 2005, known as the "Consumer Code", expressly excludes the applicability of the discipline of Contracts concluded away from business premises, distance contracts and the relative right of withdrawal to Contracts that fall within the scope of application of the discipline concerning travel, holidays and "all-inclusive" circuits.
Penalties in the event of cancellation or early departure:
In the Conditions relating to the type of accommodation/Tariff chosen, Conditions which can be consulted prior to purchase on the site of Virtù Nascoste - Locazione Turistica di Federica Molea, are also indicated the eventual Penalties which will be applied in the event of Cancellation/Cancellation of the Reservation by the Client. In case of early departure Virtù Nascoste - Locazione Turistica di Federica Molea, has the right to the payment of the entire period booked.
Refunds:
Any refunds due to the Client shall be made by the same means of payment used by the Client to purchase the service.
Start and end of stay
Treatment:
All Apartments are available from 3.00 p.m. on the day of Arrival and must be released by 11.00 a.m. on the day of Departure. Any early accommodation or release of the Apartment(s) later than the aforementioned times shall be subject to the payment of a surcharge on site.
Reports at the time of Booking:
Any special requests or preferences that may be indicated by the Client, in relation to the Apartments (such as: Nearby Apartments, ground floor, with double beds, etc.) are not binding for Virtù Nascoste - Locazione Turistica di Federica Molea, which will be free to accommodate it or not.
Rights of the Client:
The Client, whose Reservation has been regularly Confirmed by le Virtù Nascoste - Locazione Turistica di Federica Molea, and then Paid in accordance with the chosen Tariff, has the right to regularly use the Booked Services, even if in observance of the Regulations of the accommodation facility.
Obligations of the Client:
The Client is obliged, at the latest at the time of Departure, to pay all fees due, including additional fees, related to Extra Services/Performances enjoyed by the same Client and/or the persons accompanying him/her, in addition to the Tourist Tax if applicable.
The Client shall also be liable for any damage suffered by Virtù Nascoste - Locazione Turistica di Federica Molea or by third parties, including other Clients, caused by him/her or by persons for whom he/she is responsible.
Rights of the Tourist Lease:
If the Client refuses to pay the fees due, the Virtù Nascoste - Locazione Turistica di Federica Molea, shall have the right of retention and lien on the Client's belongings in the flat.
Obligations of the Structure:
The Facility is obliged to provide the booked and Confirmed Performances and Services in a manner corresponding to its Standard.
It may provide the Client with suitable substitute accommodation (of equal quality), by way of example and not limitation, in the event of an Apartment being uninhabitable, in the event of an extension of the stay of the previous occupants of the Apartment in question, in the event of overbooking, and in all cases in which the needs of the Apartments require such a substitution.
Any additional costs associated with the replacement accommodation shall be borne by the Facility.
Liability for damage to property:
Virtù Nascoste - Locazione Turistica di Federica Molea is not liable for damage to or theft of items located within the premises, and/or for any damage or theft caused to vehicles located in the Car Park.
Maintenance:
Virtù Nascoste - Locazione Turistica di Federica Molea, reserves the right to make changes and carry out maintenance, including extraordinary maintenance, to the Apartments, even during the period of opening to the public. As part of the necessary maintenance activities the Client will consent, without being able to claim reimbursement and/or compensation, to work being carried out in the rooms or other parts of the accommodation facility during their stay.
Animals:
Animals are not allowed inside the accommodation facility.
Extension of stay:
The Client cannot claim an extension of the stay, which must always be requested in advance and then expressly accepted by Virtù Nascoste - Locazione Turistica di Federica Molea.
Should the Client not be able to leave the Apartment/s on the planned date due to exceptional and extraordinary unforeseeable circumstances (e.g. natural disasters, hospitalisation, floods, strikes etc.) and he/she is objectively prevented from travelling, the stay will be automatically extended for the duration of the impediment, even at another accommodation indicated by Virtù Nascoste - Locazione Turistica di Federica Molea.
The latter is authorised in such cases to charge the Price applied in the Season itself.
Automatic termination of the Contract & Supervening Impossibility of Virtù Nascoste - Locazione Turistica di Federica Molea
Virtù Nascoste - Locazione Turistica di Federica Molea may terminate the Contract with immediate effect in the event that the Client:
Uses the premises with serious detriment to the Property or makes cohabitation with other guests intolerable by behaving in an overbearing, rude, disrespectful, scandalous or in any case inconsiderate manner or is guilty of actions or omissions towards Virtù Nascoste - Locazione Turistica di Federica Molea and the staff, other guests and/or persons on the premises which are punishable by law as criminal offences.
If he/she suffers from a contagious disease or an illness whose course exceeds the agreed period of stay or if special care is required. Should the enjoyment of the stay not be possible due to events of force majeure (e.g. natural disaster, strike, lockout, order of the Authorities, etc.), Virtù Nascoste - Locazione Turistica di Federica Molea, may terminate the Contract at any time without prior notice and without the Client having any claim for damages and/or compensation.
Complaints:
If the Client is not satisfied with the Services provided, the relevant Complaint must necessarily be communicated without delay on the spot and directly to the owner of the facility.
Applicable Law and Jurisdiction:
These Terms and Conditions, as well as the relationship between the Client and Virtù Nascoste - Locazione Turistica di Federica Molea, are in any case governed by Italian Law.
For any and all disputes that may arise between the Client and Virtù Nascoste - Locazione Turistica di Federica Molea, the Court of Pisa shall have exclusive jurisdiction, to the exclusion of any other Court that may have jurisdiction.
"Mandatory communication pursuant to Article 17 of Law no. 38/2006 - Italian law punishes with imprisonment crimes concerning prostitution and child pornography, even if committed abroad".
Indoor Swimming Pool and Relaxation Area Regulations:
Virtù Nascoste - Locazione Turistica di Federica Molea, puts at the disposal of its kind guests a Relaxation Area with Swimming Pool as well as the solarium equipped with deckchairs.
Contraindications:
We recommend that each user assess their own state of good health and if necessary consult their trusted doctor before using the Services; access to the entire facility is not permitted to persons with skin diseases, infectious or contagious diseases, or with wounds that have not completely healed, bandages or patches.
Prohibitions:
- it is forbidden to use the Pool and the Relaxation Area outside the permitted hours;
- access is forbidden for children under 15 years of age, unless accompanied by an adult capable of intervening in case of need;
- in order to ensure maximum peace and relaxation, dogs or other animals are not permitted;
- smoking is prohibited in the Relaxation Area;
- it is forbidden to bring glass objects such as bottles and glasses near the pools;
- it is not permitted to reserve a deckchair;
- the use of any type of personal hygiene product (peelings, creams, oils, masks, etc.) is not permitted, nor is the use of soaps (shampoos, bubble baths) in the tubs
- it is forbidden to enter the Relaxation Area without a swimming costume;
- diving, splashing, running around the pool and playing games that are dangerous to one's own safety or that of other swimmers is not permitted;
- it is not permitted to use the towels provided in the rooms or flats.
Information on the swimming pool:
- showering before entering the water is compulsory;
- the use of swimming trunks is compulsory for children up to the age of 3 and for incontinent persons;
- rubber slippers must be used for walking on the pool floor.
General rules:
- access to the Swimming Pool and Relaxation Area is permitted from 10:00 a.m. to 7:00 p.m;
- the Swimming Pool and the Relaxation Area are for the exclusive use of the guests of Virtù Nascoste - Locazione Turistica di Federica Molea;
- the Proprietary declines all responsibility in the case of eventual theft, damage or loss of personal effects within the Relax Area and the Swimming Pool;
- the property, also through the service staff, has the right to prohibit entry or expel those who disturb public order or morals, who disturb other guests or who have violated these Regulations; those with infectious diseases or who present infections or skin lesions, wounds and abrasions; those who are in a state of psycho-physical alteration (drunkenness or alteration by drugs);
- in the event of an infringement of the rules of conduct, the property and staff reserve the right to admonish, and in serious cases expel, without any right to reimbursement, offenders, without prejudice to any other action appropriate or required by law;
- for anything not covered by these Regulations, the provisions communicated at the venue shall apply;
- the utmost respect is required for the facilities and equipment. Any damage caused must be paid for by the person responsible before leaving the facility;
- in the event of injury, illness or the like, notice must be given immediately to the property, which will call 118.
